Q1: How do I apply for a loan?

A1: Simply download the SurityCash app, sign-up using your mobile number, complete your profile with the required personal information and contacts information (for verification and repayment), and click apply !

Q2: Where can I receive money?

A2: After the application is approved, the cash will be paid into your e-wallet or bank account .

Q3: How to make Repayment?

A3: You can make your repayment by scanning a QR code, or through e-wallets.online banking, or 7-Eleven kiosk machines.

Q4: Will I receive payment reminders?

A4: We will send a message to remind you on or before your payment due date.

Q5: Once my loan has been settled, can l request for a hlgher credlt limit?

A5: The total credit limit may increase based on your credit history. Once you settle your bills, the system will automatically assess your situation and increase your credit limit.

Q6: How do I delete my account?

1. You can access the Delete Account function by opening the Surity Cash app and navigating to [Account] – [Settings] – [Account & Security].
2. Select [Delete Account], review and accept the relevant terms, and then click [Confirm]. If you have no outstanding loans and no orders under review, you may proceed with the steps to request the cancellation/deletion of your account and associated personal information.

We are committed to safeguarding your personal information and strictly comply with all applicable laws and regulations. Your data will not be shared with any third party unless permitted or required by law..

Surity Cash retains your Personal Data within the Electronic System for at least five years after the end of the business relationship. While the business relationship is active, you may request corrections to your personal data or withdraw your consent for data processing. After the relationship concludes, you may request the deletion of all personal data you have provided, and Surity Cash will update or remove such data in accordance with the relevant legal requirements.

Personal Data may include, but is not limited to: your name, gender, email address, city of residence, current address, workplace address, marital status, occupation, income/salary, and other information required by law.